Document:  Exeba -TAMS™ FAQ

Software Version: 2.6.4

Last updated:9/1/00


Q: What is the main functionality of the TAMS clock?

A: TAMS clock is designed to allow employees to clock themselves in and out using their keyboard, a scanner or the IBC J reader.  This clock requires the employee to enter or scan his or her badge ID#.  Based on the information set up in TAMS, the clock checks if the number exists. If a schedule is assigned to the employee, then a schedule check is also performed.  A message of confirmation or rejection is displayed on the computer monitor.  Depending on the number of clock ins/outs per workday, TAMS saves the data using the computer date and time as clock in or out.  This information can be viewed instantly in the edit form, and reports.


Q: How can I allow my employees to use the TAMS clock without giving them access to the other functions in TAMS?

A: When you access the clock from TAMS main menu, the employees will be allowed access to all other functions.  However, this clock exists as a separate application which can be accessed from the windows start menu.  This application does not require TAMS main application to be running.


Q:  What type of security does TAMS offer?

 A: TAMS is currently designed to be accessed by supervisors or personnel that are allowed access to employee data and payroll.  A single password can be set up for all functions of the application.

As for the TAMS clock, in the older version of TAMS, the supervisor is required to launch the clock application, enter the password, then keep it running for employees to clock themselves in and out.  TAMS version 2.6.8 and higher does not require a password for the clock.


Q:  When I run the reports I get an error message on the company name (Error# CR-515 Error in formula <Company Name>).

A:  This error is caused if your company name contains an apostrophe (e.g. Escan’s Technologies).  To fix this error, go back to the Company Setup form and remove the apostrophe from the company name and save your changes.

The error has been fixed in TAMS ver 2.6.8 and higher.


Q: Is there a limit to the number of employees in TAMS?

A: TAMS Lite limits you to 10 active employee records.   There is no limit to the number of employees in TAMS complete versions.


Q: What is rounding applied to?  How does TAMS round the total time?

A: The rounding is applied to the total minutes in access to hours per period.  A period starts when the employee clocks in and ends when the employee clocks out within a workday.  For example, if the employee clocked in at 7:55 AM and clocked out at 12:03 PM, then the total time worked is 4 hours and 8 minutes.  The rounding is applied to the 8 minutes.

TAMS version 2.6.3 and below rounds the total minutes according the 4 rounding values you set up in the Company Setup form.  Using the example above, if you set up the 5 to 15 minutes to round up to 10 minutes then the 8 minutes will be rounded to 10.

TAMS version 2.6.4 has only one rounding value of the total minutes.  Allowing you to turn rounding off by entering a 0 for the rounding value.  Again using the example above, if you set up the rounding value to 5 then the total access of  8 minutes will be rounded to 10 minutes.


Q: Where do I add employee vacation?

A: The current version of TAMS does not have a separate form for setting up employee vacation time.  However, you can still add vacation time as absence time.  For example, using the absence form, enter the reason for absence as vacation.


Q:  How does the employee schedule/ grace period affect total hours?

A: The only value that affects the total hours worked is the rounding value.  Increasing or decreasing the grace period or changing the schedule will not affect the total hours worked.  The schedule and grace period restricts the employee to clock in and out during certain time periods.  Only the actual hours worked are used in the computation.


Q: If I am using the ATS clock for collecting time and attendance data,
do I need to download the employee file to the clock?

A:  You are required to download the employee file to the ATS clock in the following cases:

-          Employee badges should be validated when an ID is scanned or entered using the ATS clock.

-          Employees are restricted to a schedule.

-          A message should be displayed to the employee.

-          Limit clock access to supervisors.

-          Some functions should be restricted to supervisors only.

Note: TAMS performs another verification of the Ids when the time and attendance data is imported into it from any source including the ATS clock.


Q: Is there a limit to the number of employees downloaded to an ATS clock?

A:  Depending on the clock model you are using, a maximum number of employees can be downloaded to each clock.  For example, series 3000 can hold up to 300 employee records, series 3500 can hold up to 600 employee records…

Note: Not all employee ID should be downloaded to each clock.  You can group employees by departments, shifts…


Q:  I have successfully polled and imported the data from the ATS clock but I cannot view this data in the edit form or reports.

A:  Please check if any of the following cases apply:

A: Check if any of the following cases apply:

  • Are the IDs entered or scanned using the ATS clock initially set up in TAMS? Any clock in/out data that contains an ID that does not exists in TAMS will not be imported.
  • Is the date and time set in the clock correct? Before the employees start clocking in and out, change the time on the clock using the Set Time command if necessary.
  • Does the size of the employees Ids set up in TAMS match the size of the Ids set up in the ATS clock? When TAMS is used with the ATS clock, it allows you to use a fixed 6-digit or 12-digit Ids. You should select one size for all the Ids and set the Badge Length parameter on the clock to this size.


Q:  I am getting an error on the modem initialization string.  How do I know to which command should I initialize my modem.

A: The initialization string that TAMS uses as default is as follows:


Command line prefix - must be used before all the following commands.
Enable results codes.
Use long-form results codes or verbal codes.
Data compression disabled
ARQ codes disabled.
Modem follows connection rate.
Local echo off
On-line echo off
Results codes set

Others recommended settings

DTR override
Flow control disabled
Software flow control disabled
Normal error control
Connection speed variable
Ignore RTS
Floor speed

Not all modems support these commands and some parameters may have different settings for these commands.  Please check with your modem documentation for more information.

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