Document: Exeba -TAMS FAQ
Software Version: 2.6.4
Q: What is the main functionality of the TAMS clock?
TAMS clock is designed to allow employees to clock themselves
in and out using their keyboard, a scanner or the IBC J
reader. This clock
requires the employee to enter or scan his or her badge
ID#. Based on the
information set up in TAMS, the clock checks if the number
exists. If a schedule is assigned to the employee, then
a schedule check is also performed. A message of confirmation or rejection is displayed on the computer
on the number of clock ins/outs per workday, TAMS saves
the data using the computer date and time as clock in or
out. This information
can be viewed instantly in the edit form, and reports.
Q: How can I allow my
employees to use the TAMS clock without giving them access
to the other functions in TAMS?
When you access the clock from TAMS main menu, the employees
will be allowed access to all other functions.
However, this clock exists as a separate application
which can be accessed from the windows start menu.
This application does not require TAMS main application
to be running.
Q: What type of security
does TAMS offer?
TAMS is currently designed to be accessed by supervisors
or personnel that are allowed access to employee data and
payroll. A single
password can be set up for all functions of the application.
for the TAMS clock, in the older version of TAMS, the supervisor
is required to launch the clock application, enter the password,
then keep it running for employees to clock themselves in
and out. TAMS version
2.6.8 and higher does not require a password for the clock.
Q: When I run the reports I get an error message
on the company name (Error# CR-515 Error in formula <Company
A: This error is caused if your company name contains
an apostrophe (e.g. Escan’s Technologies). To fix this error, go back to the Company Setup form and remove
the apostrophe from the company name and save your changes.
error has been fixed in TAMS ver 2.6.8 and higher.
Is there a limit to the number of employees in TAMS?
TAMS Lite limits you to 10 active employee records. There is no limit to the number of employees in TAMS complete versions.
What is rounding applied to? How does TAMS round the total time?
The rounding is applied to the total minutes in access to
hours per period. A
period starts when the employee clocks in and ends when
the employee clocks out within a workday. For example, if the employee clocked in at
7:55 AM and clocked out at 12:03 PM, then the total time
worked is 4 hours and 8 minutes.
The rounding is applied to the 8 minutes.
version 2.6.3 and below rounds the total minutes according
the 4 rounding values you set up in the Company Setup form.
Using the example above, if you set up the 5 to 15
minutes to round up to 10 minutes then the 8 minutes will
be rounded to 10.
version 2.6.4 has only one rounding value of the total minutes. Allowing you to turn rounding off by entering
a 0 for the rounding value.
Again using the example above, if you set up the
rounding value to 5 then the total access of
8 minutes will be rounded to 10 minutes.
Where do I add employee vacation?
The current version of TAMS does not have a separate
form for setting up employee vacation time.
However, you can still add vacation time as absence
time. For example,
using the absence form, enter the reason for absence as
Q: How does the employee schedule/ grace period
affect total hours?
The only value that affects the total hours worked
is the rounding value.
Increasing or decreasing the grace period or changing
the schedule will not affect the total hours worked.
The schedule and grace period restricts the employee
to clock in and out during certain time periods.
Only the actual hours worked are used in the computation.
If I am using the ATS clock for collecting time and attendance
do I need to
download the employee file to the clock?
A: You are required to download the employee
file to the ATS clock in the following cases:
Employee badges should be validated when
an ID is scanned or entered using the ATS clock.
Employees are restricted to a schedule.
A message should be displayed to
Limit clock access to supervisors.
Some functions should be restricted
to supervisors only.
TAMS performs another verification of the Ids when the time
and attendance data is imported into it from any source
including the ATS clock.
Is there a limit to the number of employees downloaded to
an ATS clock?
A: Depending on the clock model you are using,
a maximum number of employees can be downloaded to each
clock. For example, series 3000 can hold up to 300
employee records, series 3500 can hold up to 600 employee
Not all employee ID should be downloaded to each clock.
You can group employees by departments, shifts…
Q: I have successfully polled and imported the
data from the ATS clock but I cannot view this data in the
edit form or reports.
A: Please check if any of the following cases
if any of the following cases apply: